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Legal pages — Privacy

Privacy policy

Data collected

Forms: name, professional email, telephone, company, role, message. · Technical cookies: see cookie policy. · Server logs: hashed IP address, user-agent, timestamp — retained for 90 days.

Purposes & legal bases

Responding to commercial enquiries — legitimate interest. · Monitoring trials and appointments — performance of a pre-contractual agreement. · Product communications (opt-in) — consent.

Retention periods

Commercial enquiries: 3 years after the last contact. Customer accounts: duration of the contractual relationship + 5 years. Logs: 90 days.

Recipients

Data is accessible to authorised Wakacom S.L. teams and our technical processors (Microsoft Azure — EU, Cloudflare). No transfers outside the EU without standard contractual clauses.

Your rights

Access, rectification, erasure, objection, portability, restriction. To exercise these rights: privacy@waka.services. Complaint to the AEPD (Spain) or the CNIL (France).

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Agent Request a demo

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Request a demo

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AI contact center — Omnichannel

AI-agent contact center, 100% paid per successful outcome

Phone, messaging, email, chat, voice and avatar: one contact center. Our agents handle your inbound calls, make your outbound calls and run your workflows, connected to your tools.

Paid per successful outcome

We run the service. You only pay for successful outcomes.

Request a demo Talk to a Waka agent

          Official Microsoft partner
          An isolated environment for each client
        

            
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Channels

Voice, text, avatar

Voice latency

200 ms

Human handover

On request

All your channels

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Languages · 153 variants

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Voices · 225 HD

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AI model families · OpenAI, Anthropic, Mistral…

72 h

Brief → production

1 / client

Isolated environment

01 Three services — one call centre

We run the service. You pay per successful outcome.

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02 How it works — 72 hours after the complete Brief

H+0

Brief

Your script, knowledge base and tools, in three lines.

H+24

Build

An environment just for you: servers, database, agents. Nothing is shared between clients.

H+72

Production

Your calls and workflows are running. You pay per successful outcome: appointment booked, payment collected, sale closed.

Trust — partner, certification, data, compliance

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Explore the Method

01 Automated workflows — a decision for each person

Business workflow automation.

We personalise at scale. At each step of your workflow, our agents put intelligence into action. They read what the person has actually done, then write, call, wait or hand over, with the right message at the right time. Abandoned journey follow-ups, onboarding, amicable debt collection, renewals: it is your workflow, built around your tools, at scale.

A human takes over on request. Our agents identify themselves as AI agents and only call contacts who have given consent.

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Decision
Action
Result

Five examples showing the difference an intelligent component makes.

Our agents at work · 60 to 90 s

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Examples5 workflows on video

V7 Your use case, built to fitA three-line Brief, one meeting to set up your demo.

02 Calls and messaging — inbound and outbound

Our AI agents handle your calls and messaging.

Telephone answering and reception, AI customer service, appointment booking and telephone prospecting with consenting contacts. Our agents answer and call using your script, knowledge base and tools. Phone, WhatsApp, Messenger, web widget, email, Teams, Slack.

A human takes over on request, in the same conversation, with the full history.

Your script

Tone, rules, objections, boundaries.

Your knowledge base

Offers, FAQs and procedures, kept up to date.

Your tools

CRM, calendar, payments, tickets.

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Tool used

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Successful outcome

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Human

On request

What our agents handle — examples, not an exhaustive list

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Your phone line, in a demo

Your script, your voice, your use case. Demo prepared with you.

03 Lead generation — by sector and country

Verticals that generate leads. Our agents qualify them, right through to the sale.

A vertical is a community we build and run around a sector in a country. Monitoring tools pick up signals. A magazine and free tools turn them into content, shared on Facebook, Instagram, YouTube, TikTok and by email. Members ask to be contacted through intent monitoring and Ads campaigns.

Receive verified leads in real time, or leads qualified by our agents. If you wish, our agents can take them through to a closed sale.

Verified raw lead

Verified email and mobile, general interest in the topic, dated consent. Delivered in real time.

Qualified lead

Specific purchase intent, confirmed by our agent during the conversation.

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Suggest a vertical

How a vertical works — eight steps, one loop

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The loop closes: members' questions and words become sources for step 1.

No purchased contact lists

A vertical never buys contact lists.

No outreach to people found in public sources

No one identified in a public source is contacted.

No resale without consent

A contact is never sold without consent that names the partners.

Request a quote — proposal within the hour, first leads within 24 hours

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01 · Sector and country

Sector

Country

Specify the sector

Specify the country

Areas

02 · Lead type

Go further

03 · Criteria — {{ prix.sector }}

Select all that apply. Criteria vary by sector.

04 · Volume and delivery

Monthly volume

Exclusivity

Delivery

Lead freshness

Start date

05 · Contact details

I agree to be contacted by Waka about this request.

What happens next

Immediate acknowledgement

Price

Proposal within the hour

Leads

Within 24 hours of agreement

Let us handle the sale Suggest a vertical

04 How it works — Brief, Build, production

Fully operational within 72 hours of the complete Brief.

One environment per client. Paid per successful outcome. A human takes over on request.

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One environment per clientAzure

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Servers, database, agents: nothing is shared between clients. Your data stays in your environment.

Paid per successful outcome.

We do not sell software: we run the service. You only pay when the outcome agreed in the Brief is achieved.

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Trust — partner, certification, data, compliance

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05 Demo and contact — built around your use case

Describe your use case. We prepare your demo with you, in a meeting.

We do not name clients: our references remain confidential. The proof is your use case, built by our agents, in voice, text or with an AI avatar.

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Talk to a Waka agent

Text or voice · now

Request a lead quote

Proposal within the hour · first leads within 24 h

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Tradespeople — client appointments

Stop chasing clients. Receive them in your diary.

No more time wasted prospecting, and no more money spent on contacts who never answer. We find homeowners near you with a project in your trade, we check the project and the budget, then we book the appointment on your hours. You just have to show up: the client is waiting for you.

You only pay for the appointments you receive. No deposit, no minimum, stop whenever you want.

Ask my questions Our assistant answers you right away about prices and your area.

Sign the contract Five minutes online, with a code received by e-mail. Be called back Leave your number, a person calls you back.

How it works

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Pricing: you pay per appointment (excl. VAT, mainland France)

One single offer: the appointment, booked in your diary, on your hours.

Trades

Per appointment

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What you receive for each appointment

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What you need to know

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Frequently asked questions

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Sign the contract

The contract is filled in with your details, displayed, then signed with a code received by e-mail. You receive a copy.

Contract signed by both parties.

Your copy is sent by e-mail. Your space — availability, trades, departments, contract — is waiting for you:

Open My space

Your contract No. {{ artisansContrat.numero }} is ready.

Read the generated contract — check it, then sign with the code sent to {{ artisansContrat.emailMasque }}.

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Be called back

A human calls you back to answer your questions.

Demo — built around your use case

Request a tailored demo: we prepare it together in a 30-minute meeting.

Request a demo Book an appointment

Waka agentOnline

Hello. I am a Waka AI agent. Describe your use case and I can offer you a demo or a meeting with our experts.