Waka® Waka®
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Agent Request a demo
02 Calls and messaging — inbound and outbound

Our AI agents handle your calls and messaging.

Telephone answering and reception, AI customer service, appointment booking and telephone prospecting with consenting contacts. Our agents answer and call using your script, knowledge base and tools. Phone, WhatsApp, Messenger, web widget, email, Teams, Slack.

A human takes over on request, in the same conversation, with the full history.

Your script
Tone, rules, objections, boundaries.
Your knowledge base
Offers, FAQs and procedures, kept up to date.
Your tools
CRM, calendar, payments, tickets.
Telephone receptionIllustrationPhone
Customer
Hello, I would like to reschedule my appointment on Thursday.
Tool · crm.identify_caller(+33 6 …) → Ms Lefèvre · appointment Thursday 14:00
Customer
crm.identify_caller(+33 6 …) → Ms Lefèvre · appointment Thursday 14:00
Tool · calendar.available_slots(7 days) → Fri 09:30 · Mon 11:00
Customer
calendar.available_slots(7 days) → Fri 09:30 · Mon 11:00
Waka AI agent
Hello. I am your practice's AI agent. I can see your appointment on Thursday at 14 h. I can offer you Friday at 9 h 30 or Monday at 11 h.
Tool used
Calendar
Successful outcome
Appointment booked
Human
On request
What our agents handle — examples, not an exhaustive list
Inbound

AI customer service

Answers from your knowledge base, actions in your tools: order tracking, changes, refunds.

Successful outcome · Ticket resolved
Inbound

Telephone answering and reception

Your calls answered around the clock, in 82 languages, using your script. Human handover on request.

Successful outcome · Call handled
Inbound · outbound

Appointment booking

Connected calendar, available slots offered, confirmation and a reminder the day before. Rescheduling and cancellations handled.

Successful outcome · Appointment booked
Outbound

Sales prospecting

Calls only to contacts who have given consent. Qualification and appointment booking for your sales team.

Successful outcome · Qualified appointment
Outbound · AI avatar

Software sales with an avatar demo

L'agent présente votre produit en avatar IA, partage l'écran, répond aux objections, conclut ou passe la main.

Successful outcome · Sale closed
Website

Lead detection on your website

Chat and voice on your website: the agent detects intent, qualifies the lead and offers an appointment or callback.

Successful outcome · Qualified lead
Voice demo 7:27
A real conversation with a voice agent
Solar PV use case, end to end.
Text demo 8:02
A real text conversation with an agent
Qualification and appointment booking.
Your phone line, in a demo
Your script, your voice, your use case. Demo prepared with you.
Request a demo
Demo — built around your use case

Request a tailored demo: we prepare it together in a 30-minute meeting.

Waka® Waka®
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Agent Request a demo
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FRESEN
AI contact center — Omnichannel

AI-agent contact center, 100% paid per successful outcome

Phone, messaging, email, chat, voice and avatar: one contact center. Our agents handle your inbound calls, make your outbound calls and run your workflows, connected to your tools.

Paid per successful outcome
We run the service. You only pay for successful outcomes.
Request a demo Talk to a Waka agent
Official Microsoft partner An isolated environment for each client
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Channels
Voice, text, avatar
Voice latency
200 ms
Human handover
On request
All your channels
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Languages · 153 variants
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Voices · 225 HD
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AI model families · OpenAI, Anthropic, Mistral…
72 h
Brief → production
1 / client
Isolated environment
01 Three services — one call centre

We run the service. You pay per successful outcome.

02 How it works — 72 hours after the complete Brief
H+0

Brief

Your script, knowledge base and tools, in three lines.

H+24

Build

An environment just for you: servers, database, agents. Nothing is shared between clients.

H+72

Production

Your calls and workflows are running. You pay per successful outcome: appointment booked, payment collected, sale closed.

Trust — partner, certification, data, compliance
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01 Automated workflows — a decision for each person

Business workflow automation.

We personalise at scale. At each step of your workflow, our agents put intelligence into action. They read what the person has actually done, then write, call, wait or hand over, with the right message at the right time. Abandoned journey follow-ups, onboarding, amicable debt collection, renewals: it is your workflow, built around your tools, at scale.

A human takes over on request. Our agents identify themselves as AI agents and only call contacts who have given consent.

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Decision
Action
Result

Five examples showing the difference an intelligent component makes.

Our agents at work · 60 to 90 s
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Examples5 workflows on video
V7 Your use case, built to fitA three-line Brief, one meeting to set up your demo.
02 Calls and messaging — inbound and outbound

Our AI agents handle your calls and messaging.

Telephone answering and reception, AI customer service, appointment booking and telephone prospecting with consenting contacts. Our agents answer and call using your script, knowledge base and tools. Phone, WhatsApp, Messenger, web widget, email, Teams, Slack.

A human takes over on request, in the same conversation, with the full history.

Your script
Tone, rules, objections, boundaries.
Your knowledge base
Offers, FAQs and procedures, kept up to date.
Your tools
CRM, calendar, payments, tickets.
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Tool · {{ m.text }}
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Tool used
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Successful outcome
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Human
On request
What our agents handle — examples, not an exhaustive list
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03 Lead generation — by sector and country

Verticals that generate leads. Our agents qualify them, right through to the sale.

A vertical is a community we build and run around a sector in a country. Monitoring tools pick up signals. A magazine and free tools turn them into content, shared on Facebook, Instagram, YouTube, TikTok and by email. Members ask to be contacted through intent monitoring and Ads campaigns.

Receive verified leads in real time, or leads qualified by our agents. If you wish, our agents can take them through to a closed sale.

Verified raw lead

Verified email and mobile, general interest in the topic, dated consent. Delivered in real time.

Qualified lead

Specific purchase intent, confirmed by our agent during the conversation.

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How a vertical works — eight steps, one loop
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The loop closes: members' questions and words become sources for step 1.
No purchased contact lists
A vertical never buys contact lists.
No outreach to people found in public sources
No one identified in a public source is contacted.
No resale without consent
A contact is never sold without consent that names the partners.
Request a quote — proposal within the hour, first leads within 24 hours
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01 · Sector and country
02 · Lead type
Go further
03 · Criteria — {{ prix.sector }}
Select all that apply. Criteria vary by sector.
04 · Volume and delivery
05 · Contact details
What happens next
Immediate acknowledgement
Price
Proposal within the hour
Leads
Within 24 hours of agreement
04 How it works — Brief, Build, production

Fully operational within 72 hours of the complete Brief.

One environment per client. Paid per successful outcome. A human takes over on request.

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One environment per clientAzure
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Servers, database, agents: nothing is shared between clients. Your data stays in your environment.

Paid per successful outcome.

We do not sell software: we run the service. You only pay when the outcome agreed in the Brief is achieved.

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Trust — partner, certification, data, compliance
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05 Demo and contact — built around your use case

Describe your use case. We prepare your demo with you, in a meeting.

We do not name clients: our references remain confidential. The proof is your use case, built by our agents, in voice, text or with an AI avatar.

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Talk to a Waka agent
Text or voice · now
Request a lead quote
Proposal within the hour · first leads within 24 h
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All fields are required. This form connects to our API and includes bot protection.
Demo — built around your use case

Request a tailored demo: we prepare it together in a 30-minute meeting.
Waka agentOnline
Hello. I am a Waka AI agent. Describe your use case and I can offer you a demo or a meeting with our experts.